Insider Brief
- DocketAI, an AI startup for revenue enablement, announced a $15M Series A funding round led by Mayfield and Foundation Capital.
- DocketAI acts as an AI-powered virtual Sales Engineer, using Generative AI to provide scalable, high-quality support, and generate personalized documents quickly.
- The platform integrates with popular tools like Slack, Microsoft Teams, and Google Drive, enhancing revenue team productivity by up to 30% and improving win rates.
PRESS RELEASE — San Francisco, CA/WEBWIRE/July 25, 2024 — DocketAI, an AI startup transforming revenue enablement, today announced a $15M Series A led by Mayfield and Foundation Capital, with participation from additional investors.
SaaS has seen tremendous growth over the past several years, along with the rise of product review websites like Medium and G2 and social media platforms like YouTube, Vimeo, LinkedIn, and TikTok. This has led to more customers asking deeper technical questions, prompting companies to create new roles — like sales engineers — to support revenue growth. These roles quickly evolved into teams, which, while necessary to meet customer demand, have made SaaS less profitable as more resources are focused on revenue-generation efforts.
Most B2B revenue teams struggle to scale their go-to-market (GTM) engines while adopting best practices to deliver revenue growth. Teams that fail to adapt to this buyer behavior experience low win rates, longer cycles, and poor seller quota attainment. In this new selling environment, account executives (AEs) need better tools to effectively engage hyper-informed buyers.
DocketAI addresses these challenges by applying Generative AI to shrink costs and provide scalable, high-quality support for revenue teams, bypassing major expenses and resource constraints. DocketAI acts as an AI-powered virtual Sales Engineer, leveraging LLMs and its proprietary Sales Knowledge Lake™ technology, which ingests structured and unstructured data focused on GTM information. The platform:
- Learns from top revenue professionals in real time to recommend best practices and generates customer-ready personalized documents like RFPs and RFIs in seconds, speeding up cycles.
- Empowers revenue teams to work smarter and faster, providing instant accurate revenue knowledge within native tools to enhance productivity and win more deals.
- Serves as an AI teammate designed to help sellers increase win rates by providing easy information discovery, simplified workflows, and continuous learning. It integrates seamlessly within a company’s existing knowledge sources and native sales tools, increasing AE productivity by up to 30%.
“I saw firsthand how technical questions and administrative tasks could bog down revenue teams, detracting from their core goal of closing deals,” said Arjun Pillai, CEO and co-founder at Docket. “DocketAI was created to bridge this gap by providing instant, precise sales insights and automating document generation. By acting as an AI-powered virtual Sales Engineer, we empower revenue teams to work more efficiently, respond to customer needs promptly, and significantly improve their performance.”
DocketAI seamlessly integrates with popular tools like Gong, Sharepoint, Google Drive, Intercom, Microsoft Teams, Slack, ZenDesk, Web URLs, and 100+ knowledge sources. Revenue reps can simply @Docket to get instant answers in Slack/MS Teams.
“Led by repeat founders with proven success, DocketAI is at the forefront of our ‘cognition-as-a-service’ (CaaS) and generative AI investments,” said Patrick Salyer, Partner at Mayfield and member of Docket’s board of directors. “Docket’s AI teammate supercharges sales teams, allowing them to sell smarter, faster, and more effectively.”
“Since implementing DocketAI, our revenue team has drastically reduced the time spent on repetitive tasks and technical inquiries, allowing us to close deals faster and accelerate the onboarding process,” said James Roth, Chief Revenue Officer at ZoomInfo. “With DocketAI’s AI teammate capabilities, our sales engineers can focus more on strategic customer engagements and high-stakes deals, significantly improving our chances of winning. DocketAI has streamlined our processes, enhancing our team’s efficiency and effectiveness.”
“DocketAI has been a game-changer for our initial customers by eliminating the time wasted skimming through knowledge spread across many platforms,” continued Pillai. “We’re excited to scale our solution to more enterprises looking to streamline revenue enablement.”
The platform is SOC 2 Type 2 certified with ISO 27001 and GDPR. DocketAI takes pride in its security-by-default product philosophy. Each customer’s data instance is isolated, and the model doesn’t train on any customer data, ensuring maximum privacy and security.
About DocketAI
Founded by Arjun Pillai, former Chief Data Officer at ZoomInfo, and Anoop Thomas Mathew, former Director of Engineering at FullContact, DocketAI is transforming revenue enablement through AI-driven solutions. DocketAI leverages generative AI as a virtual Sales Engineer, providing revenue teams with instant, accurate technical support and personalized document generation capabilities. By utilizing its proprietary Sales Knowledge Lake™, which ingests and analyzes structured and unstructured go-to-market data, DocketAI continually learns from top performers to offer best practices and insights. This allows revenue professionals to focus on improving win rates and managing complex inquiries efficiently. It streamlines revenue processes, enhances productivity, and delivers effective outcomes by seamlessly integrating with existing revenue tools while maintaining robust security.
