Cognizant (Nasdaq: CTSH) has extended its partnership with Etex, a global leader in sustainable building materials and lightweight construction, to implement AI-driven automation solutions over the next five years. This collaboration will integrate Generative AI (GenAI) and chatbot technologies to optimize user experience, streamline processes, and enhance service delivery across Etex’s operations.
Dirk Altgassen, Chief Data & Information Officer at Etex, emphasized the importance of leveraging AI and automation to tackle evolving market challenges, reduce costs, and enhance operational flexibility. He highlighted Cognizant’s commitment to innovation and high-quality standards, positioning the company as a key partner in Etex’s mission to build safer and more sustainable living spaces.
Cognizant’s AI and automation capabilities will support IT services, workplace collaboration, network security, hosting, data management, and service delivery. Geert Lejon, Country Head for Belgium & Luxembourg at Cognizant, noted that the extended partnership underscores Cognizant’s ability to deliver scalable and agile AI solutions, enabling Etex to navigate cost pressures and an evolving market landscape.
Headquartered in Zaventem, Belgium, Etex operates across 45 countries with 160 sites and maintains a strong focus on sustainable construction and fire protection solutions. The partnership with Cognizant will accelerate digital transformation in the building materials industry, reinforcing Etex’s leadership in innovation and efficiency.
