Meta is facing a class action lawsuit in the United States over privacy concerns linked to its AI-powered smart glasses, following reports that human reviewers may have accessed sensitive user footage. The complaint was filed by Gina Bartone of New Jersey and Mateo Canu of California, represented by Clarkson Law Firm, and alleges that Meta and manufacturing partner Luxottica of America violated consumer protection laws and engaged in misleading advertising.
The lawsuit follows investigative reporting by Swedish newspapers that found contractors working for a Kenya-based subcontractor reviewing video captured by the glasses, including highly sensitive personal content. The reports raised questions about the reliability of face-blurring systems that Meta said were designed to protect privacy.
Plaintiffs argue that Meta marketed the glasses as privacy-focused products while failing to clearly disclose the potential for human review of captured media.
Christopher Sgro, a spokesperson for Meta, said the company may use contractors to review shared content to improve user experience and stated that the company applies filtering processes intended to protect personal information.
