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Linq Secures $20M Series A to Make AI-to-Human Communication Frictionless

Insider Brief

  • Linq raised $20 million in Series A funding led by TQ Ventures with participation from Mucker Capital and angel investors, to scale its AI agent communication platform.
  • The company provides a communication layer that lets AI agents interact with users via iMessage, RCS/SMS, and voice at scale, enabling more than 100 customers to send over 30 million messages per month at significantly lower cost than legacy APIs.
  • Founded by former Shipt executives Elliott Potter, Patrick Sullivan, and Jared Mattsson, Linq plans to expand engineering, product, and go-to-market teams as it projects billions of messages sent this year.

PRESS RELEASE — Linq, a startup building the communication layer for AI agents, announced $20 million in Series A funding led by TQ Ventures, along with Mucker Capital and leading angels including an ex-Apple executive. The company has enabled a new category of startups through their platform that gives AI agents the ability to seamlessly communicate with users via iMessage, RCS/SMS, and voice at scale. Linq plans to use the new funding to scale its platform and expand its engineering, product, and GTM teams as it projects to send billions of messages this year.

AI’s Problem: Traditional apps create unnecessary friction between agents and users

As tech companies roll out countless AI agents to help with nearly every task imaginable, users are getting “app fatigue”. The future will be AI agents communicating with users in the mediums they are most familiar with. Existing attempts to bring AI into users’ text messages are stymied by old SMS rails that are expensive, slow, and feel inauthentic as they show up as green bubbles. 

“We looked at all of the top communication API platforms, and nothing came close to the reliability and security compliance of Linq,” said Samyok Nepal, Member of Technical Staff of The Interaction Company of California.

Linq’s Solution: AI that lives in your texts

Linq solves this by giving users the ability to talk to AI as they do with friends and colleagues: by interacting over iMessage. The company’s proprietary platform allows AI and traditional businesses to autonomously send iMessages, RCS, SMS, and make calls at scale. The platform allows its customers to take advantage of features like group chats, typing indicators, images, voice notes, emoji reactions, and more. Linq is 90% cheaper than legacy communication API platforms and is already being used by more than 100 companies including Poke.com, Tomo, and Hypercard to send more than 30M messages per month. 

“Every team we talked to that was building an AI agent had the same problem: they couldn’t get users to download another app,” said Elliott Potter, co-founder and CEO of Linq. “By living in users’ text threads, developers aren’t limited by who downloads their app. Anyone in the world with a phone can instantly become a user.”

“By making AI-to-human communication as frictionless as texting a friend, Linq is enabling an entirely new category of companies,” explained Andrew Marks, Co-Founding Partner of TQ Ventures. “Linq’s founding team is extraordinary, and we have no doubt in their ability to execute on this massive opportunity.” 

Linq was founded by former Shipt executives Elliott Potter (CEO), Patrick Sullivan (CTO), and Jared Mattsson(President). Together they helped expand Shipt’s same day delivery service nationwide before Target acquired the company for $550 million. After leaving, they initially built Linq as a digital business card and CRM automation platform before realizing the massive need for messaging automation for AI agents. Linq is SOC 2 Type II certified and partners with America’s largest cellular network for carrier integration.

“We backed Linq because they’re removing friction at the exact point where AI meets people,” said Omar Hamoui, Partner at Mucker Capital and the founder of AdMob. “When communication becomes easier, whole new markets open up. Linq sits at that intersection.”

Interested companies can learn more at https://linqapp.com/ and signup for the sandbox to have instant developer access to begin building. 

About Linq

Linq is building the communication layer for AI agents by giving them a real phone number that can text over iMessage. Founded by early Shipt executives, the company currently serves more than 100 customers who are sending 30M+ messages per month and is projected to send billions of messages by the end of the year. Learn more at https://linqapp.com.

SOURCE

Featured image: Credit: Linq

James Dargan
About the author
James Dargan

James Dargan is a writer and researcher at The AI Insider. His focus is on the AI startup ecosystem and he writes articles on the space that have a tone accessible to the average reader.

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