Zoom has announced a major expansion of its artificial intelligence capabilities, introducing a suite of AI-powered tools designed to transform online collaboration and workplace productivity. The company confirmed that its long-anticipated photorealistic AI avatars will become available later this month, allowing users to appear in meetings through digital representations capable of mimicking facial expressions, lip movements, and eye motion. The avatars are designed to participate in both live meetings and asynchronous video messages when users are not camera-ready.
Alongside the avatars, Zoom is introducing deepfake detection technology intended to warn participants about possible audio or video impersonation during meetings. The company is also launching a set of AI-powered productivity applications, including AI Docs, Slides, and Sheets, which will allow users to generate documents, presentations, and spreadsheets based on meeting transcripts and organizational data. These tools are expected to enter preview in the spring.
Zoom is also expanding its AI Companion 3.0, which will now be integrated into the desktop application after initially launching on the web. The company reported that monthly active users of the assistant more than tripled year-over-year in the fourth quarter of fiscal 2026. The AI assistant will also be integrated into Workvivo, Zoom’s employee communications platform, where it will connect with external services such as Slack, Salesforce, ServiceNow, Gmail, Outlook, Asana, and Jira to allow users to query multiple knowledge bases.
As part of a broader push toward agent-based workflows, Zoom is introducing a no-code AI agent builder that enables non-technical users to create custom agents using natural language prompts. These agents can then be invoked within chat to perform tasks across applications. For developers, the company is making its speech, vision, and language intelligence APIs available for deployment either on-premises or in the cloud.
The company is also updating its chat interface to use AI for summarizing conversations and highlighting key insights. Zoom said it is working to unify its design across desktop, mobile, and web platforms to make AI-powered tools such as meeting notes, questions, and transcriptions easier to access.
Featured image: Credit: Zoom
