Gaiia, an AI-native operating system for communications service providers, has closed a $40 million Series B led by JMI Equity with participation from Inovia Capital, bringing total funding to $66 million. The founding team retains control following the raise, which comes after three consecutive years of more than 3x revenue growth.
The Montreal-based company replaces the five to ten disconnected legacy systems — billing, provisioning, account management, field service, and workflow tools — that most telecoms operators currently rely on, consolidating them into a single AI-driven platform. Customers have executed more than 10 million workflows on gaiia to date, with workflow volume growing tenfold in the past year alone.
CEO Marc Campagna and his co-founders previously built Oxio, Canada’s fastest-growing internet service provider, which sold for $100 million in 2023. Gaiia deploys in four to six months at no migration cost, against an industry standard of 12 to 18 months. Customers include Cogeco, Greenlight Networks, and IQ Fiber.
Funding will accelerate development of AI agents, field service tools, and productised migrations.