New AI Assistant from iTacit Transforms Frontline Workforce Knowledge Access

iTacit, a leading provider of digital solutions for frontline teams, has announced the release of its AI Assistant, a secure, enterprise-grade search engine designed to give employees instant access to internal knowledge such as policies, SOPs, and training materials. The launch marks a significant step in bringing AI to high-compliance industries like healthcare, manufacturing, and the public sector.

President and COO Luke Megarity said the tool is built to support frontline productivity, not just back-office efficiency. “This is about delivering the right information to the right person at the right time,” he noted. The assistant uses role-based access, SSO authentication, and secure protocols, helping organizations reduce HR workload, strengthen compliance, and modernize internal communications.

Featured image: Credit: iTacit