Thursday · October 8, 2026

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Topic

Call center savings

Business & Markets · Enterprise

Microsoft Credits AI for $500M Call Center Savings Amid Wave of Layoffs

Microsoft’s Chief Commercial Officer Judson Althoff has revealed that the company saved over $500 million in its call center operations last year by integrating AI tools across sales, support, and engineering workflows. The remarks,

14 Jul 2025 · 1 min read

Trending today

Business & Markets

The Week Ahead in AI: Trump Appoints AI Czar, Forms ‘Super Intelligence Force’, Musk to Rename SpaceXAI, Report of New Open Model, Plus Earnings & Events

Policy & Government · AI Safety

SafeWorld Emerges From Stealth With $12.2M in Funding to Build Robot-Safety Simulation Software

Business & Markets

Photon Announces $4.5M Seed Round to Help Developers Build AI Agents for iMessage and WhatsApp

Technology & Infrastructure · Applications & agents

Meta Opens Muse to Hardware Hackers With Open Source Gadgets Project

Business & Markets

Hitachi & Agile Robots Partner to Develop Physical AI for Autonomous Manufacturing

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