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Customer Service

Technology & Infrastructure · Applications & agents

Avaya and avatarin Partner for AI-Powered Customer Service Beyond Chatbots

Insider Brief Avaya and avatarin have outlined the next step in their collaboration to take AI-powered customer service into places where people go and may need help and to ask questions, such as retail

27 May 2026 · 3 min read
Business & Markets · Startups

Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI

6 May 2025
Business & Markets · Startups

Mojo-CX Secures £2.25M to Disrupt AI in Customer Service

23 Jan 2025
Business & Markets · Startups

AI Startup Sierra, Co-Founded by OpenAI Chair Bret Taylor, Hits $4.5B Valuation with $175M Funding Led by Greenoaks Capital

29 Oct 2024
Business & Markets · Enterprise

Twilio Preferred Partner Zing Secures Additional £1.25M Funding to Support US Expansion

3 May 2024
Business & Markets · Startups

Parloa Raises $66M to Scale and Expand AI-Powered Customer Service Platform

2 May 2024
Business & Markets · Startups

Parloa Raises $66M to Scale and Expand AI-Powered Customer Service Platform

26 Apr 2024

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Business & Markets · Enterprise

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Physical AI

Tangent Robotics Raises $4.5M in Pre-Seed Funding to Develop Fine Motor Skills for Robot Hands
Business & Markets

The Week Ahead in AI: OpenAI Halts Training, Amodei Dines with Trump, China Considering Nvidia Chip Greenlight, Plus Micron Earnings & Upcoming Events
Physical AI

Neura Robotics Expands Into Healthcare With Autonomous Hospital Transport Robot
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Technology & Infrastructure · Applications & agents

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