Insider Brief
- RocketPhone.ai, a leading AI-powered conversation processing platform, has raised $10.5 million in non-VC funding to advance its tools for optimizing customer service, sales, and agent satisfaction, while enhancing business velocity by tenfold.
- The platform recently launched RocketCell, a Salesforce-integrated mobile network for recording, transcribing, and analyzing calls, and plans to release a video analysis tool capable of gauging engagement through facial and body expressions on platforms like Zoom and Microsoft Teams.
- With an advisory board featuring AI experts such as Professor Michael Wooldridge from Oxford, RocketPhone.ai is positioned to drive innovation in conversational AI and reshape sales and customer engagement strategies.
PRESS RELEASE — Leading conversation processing system, RocketPhone.ai has raised $10.5 million in funds without Venture Capital backing.
RocketPhone.ai’s AI-native platform helps businesses serve customers faster, identify and secure more sales leads and achieve greater agent satisfaction. This latest investment will contribute to its ongoing development of its platform that makes business velocity 10 times more effective.
This comes as RocketPhone.ai announces the appointment of Michael Wooldridge, Ashall Professor of the Foundations of Artificial Intelligence at University of Oxford, to its advisory board. He will play a critical role in the ongoing development of RocketPhone’s AI-native product suite.
Other RocketPhone.ai advisors include Niluka Ratnayake, Iliana Paskova, Diane Groell, Yui Ho (Chris) Lui, Kristian Flyvolm and Zeeshan Feroz.
We’re honoured to welcome Professor Michael to our advisory board
Sam Gillingham, co-founder of RocketPhone.
“We’re honoured to welcome Professor Michael to our advisory board,” opens Sam Gillingham, co-founder of RocketPhone. “His unmatched expertise in the field of AI will be invaluable as we continue to develop and improve our AI-native offering.”
Continuing on its growth trajectory, RocketPhone.ai announced the launch of the world’s only business mobile network for Salesforce, RocketCell, earlier this year. It records, transcribes, summarises and logs every mobile call in Salesforce — without the need of a separate app. RocketCell now boasts customers across financial services, automotive, professional services and commercial property.
RocketPhone.ai is months away from announcing the release of its video analysis tool, bringing video channels like Zoom and Microsoft Teams the same functionality as voice. Unlike existing video note-taking tools that send transcripts to GPT for summarisation, RocketPhone.ai’s upcoming technology will analyse facial and body expressions to accurately gauge engagement and distraction.
Muj Choudhury, co-founder and CEO of RocketPhone concludes, “The funds raised will fuel the next stage of innovation. The development of our video analysis tool marks a step-change in how AI will shape the future of sales, creating new opportunities for businesses to drive better engagement between agents and consumers across all channels.”
RocketPhone optimises customer service and sales by analysing conversations in real-time, recording key identifiers for follow up activity and automating actions from the intelligence garnered. With expert-built AI making up the foundations of the platform, RocketPhone’s unique ability to provide agents with real-time customer data means it has and will continue to stay ahead of the curve.
About RocketPhone
RocketPhone is the leading enterprise conversation processing system for the Salesforce ecosystem. It taps into customer and sales conversations, records key identifiers for follow up activity and automates actions from the intelligence garnered. Its native-AI is highly customisable to fit each company’s unique needs, while booting their business velocity and making it 10 times more effective.
For more information, visit https://www.rocketphone.ai/
Contact
Bekki Bushnell, Director at Element Communications
E: bekkib@elementcommunications.co.uk
M: +44 (0) 20 3633 5552
