x-hoppers, the AI-powered in-store communication platform, has unveiled major upgrades to its connected store system, advancing real-time theft prevention, workforce productivity, and task automation. The new release, built for frontline retail, combines AI-enhanced theft detection, smart headsets, and automated task tools in one seamless platform.
Graham Dixon, CTO of x-hoppers, said: “Retail doesn’t slow down and neither can technology. Every update we release is tested in live store environments to ensure real-world performance.”
Key enhancements include upgraded gesture-based theft recognition with AIVA, voice-activated AI assistants, smart shelf restocking alerts, and Trello-powered headset task sync. Already live in top UK and European retailers, the platform has reduced shrink by 60% and detects up to 26 thefts daily.
