Forethought, the leader in agentic AI for customer experience, has announced the launch of the first multi-agent, omnichannel AI platform designed to revolutionize how businesses engage with customers. This platform enables enterprises to deploy AI agents across chat, email, voice, and SMS, extending automation and intelligence beyond support into sales, marketing, and account management.
With a $25 million Series D investment led by Blue Cloud Ventures, Forethought’s total funding now reaches $115 million. The company’s platform supports over a billion monthly customer interactions for clients like Airtable, Grammarly, and Datadog. This expansion reinforces Forethought’s mission to redefine enterprise customer engagement with AI-native, multi-agent solutions.
