Chargeflow Announces $35M in Funding to Scale AI Platform Preventing Costly Chargebacks for Global Merchants

Chargeflow has secured $35 million in Series A funding, including a $10 million debt facility, to accelerate adoption of its AI-driven chargeback automation solution. The round was led by Viola Growth with participation from OpenView Venture Partners, bringing total funding to $49 million.

The company is tackling a rapidly growing issue for online retailers as chargebacks — increasingly driven by so-called “friendly fraud” — now cost merchants more than $100 billion annually. Chargeflow’s platform integrates with major commerce and payment systems to automate dispute handling and proactively stop fraudulent claims before they escalate.

With 15,000 merchants already onboard and revenue tripling year over year, Chargeflow plans to expand product capabilities, strengthen enterprise sales, and scale operations globally to help retailers recover revenue at significantly higher success rates than manual processes.

Featured image: Credit: Chargeflow

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