Basata Secures $21M Series A to Deploy AI Voice Agents That Close the Medical Referral Gap

Basata has raised $21 million in a Series A led by Lan Xuezhao of Basis Set Ventures, with participation from Cowboy Ventures’ Aileen Lee and Sofeon, to scale its AI-powered referral management platform for specialist medical practices. Total funding stands at $24.5 million.

Founded by CEO Kaled Alhanafi, a former Lyft and Cruise executive, president Chetan Patel, a decade-long Medtronic veteran, and CTO Vivin Paliath, Basata automates the administrative bottleneck between GP referrals and specialist appointments. Its system reads incoming fax referrals, extracts clinical data, and deploys AI voice agents to schedule patients immediately. The platform has processed referrals for roughly 500,000 patients, with 100,000 in the past month alone.

Currently focused on cardiology and urology, Basata charges practices per document processed and per call handled, with 70% of new deals arriving through word of mouth.

Featured image: Credit: Basata