Insider Brief
- IntBot and Certis have partnered to develop socially intelligent humanoid robot applications for enterprise and customer-facing environments, with pilot deployments planned in Singapore.
- The collaboration combines IntBot’s General Social Intelligence technology with Certis’ operational expertise in security, facilities management and frontline services to create humanoid concierge and assistance systems.
- The companies said the effort focuses on improving robots’ ability to understand context and interact naturally with people rather than emphasizing movement or task execution alone.
IntBot and Singapore-based operations company Certis have formed a partnership to develop socially intelligent robot applications for enterprise and customer-facing environments.
“With multimodal models maturing, the decisive bottleneck for embodied AI shifts from task manipulation to human interaction,” IntBot co-founder and CEO Lei Yang said in the announcement. “A robot’s success in public spaces is increasingly measured by its ability to engage people, and Singapore’s smart-infrastructure leadership makes it the ideal launchpad for physical AI. Partnering with Certis ensures our intelligence layer is backed by world-class operational reliability.”
The partnership combines IntBot’s “General Social Intelligence” technology with Certis’ experience operating large-scale security, facilities and frontline services, IntBot noted. The initial work will focus on humanoid concierge and service-assistance systems designed for environments where robots must interact with people while meeting requirements around safety, reliability and day-to-day operations.
“The next phase of enterprise robotics will not be defined by autonomy alone, but by how well robots can work with people in real operations,” said Chief Executive of International & Robotics and Chief Strategy Officer at Certis Raahul Kumar. “Certis designs and runs complex frontline environments every day, so our role is to help turn promising robotics capabilities into practical operating models.”
Kumar added that combining IntBot’s social intelligence technology with Certis’ expertise in system design and deployment could enable humanoid robots to better support frontline workers and create more natural, user-friendly interactions in public settings. Rather than focusing solely on movement or manipulation, the partnership centers on helping robots interpret context and engage more naturally with people.
The companies said they are working toward initial pilot deployments in Singapore as the technology matures.
Image credit: IntBot
